Refund policy
Due to the customized nature of these products, refunds and returns are not available. However, in the unlikely event of a print error or damage during shipping, we are committed to re-printing your item at no additional cost.
To address any concerns about quality, we would be happy to provide samples of papers or prior work upon request. Thank you for your understanding and cooperation.
Orders may be canceled within 24 hours.
Please note that refunds and reprints are not available in the following situations:
- A cancelled wedding or event
- Cancelling or changing an order which had custom papers or supplies made
- Cancelling or changing an order after it has already been sent to print
- Realizing the artwork you supplied to the shop has fonts too big, too small, or has typographic errors. Please review your artwork prior to print. This shop is not responsible for errors in client-supplied artwork